Operations

Operations at BIG M Transportation

The Big M Operations department oversees the daily mechanics of moving freight coast to coast. Our driver managers dispatch over three hundred trucks daily, and each driver manager is assigned specific drivers that they know by name, for a truly personal driver experience. The customer service representatives maintain contact with shippers and receivers daily, ensuring that freight is on-time, and that pickups are scheduled and deadlines are met. Big M specializes in no-touch dry van freight within the continental United States.

Larry Fitts

Director of Operations

Kim Coffey

Operations Manager

John Martindale

Director of Technology

David Harrell

Director of Marketing

Stoney Cox

Driver Manager Supervisor

Josh Palmer

Load Planner

Jeff Roberts

Fleet Driver Manager

Tony Sharplin

Fleet Driver Manager

Jessica Joyner

Fleet Driver Manager

Sherry Irvin

Receptionist

Marshia Hatcher

Customer Service

Donna Hill

Customer Service

Alexandria Rios

Customer Service

Lauren Freeman

Customer Service

Mitzy Carrillo

Customer Service

Melanie Flake

Fleet Driver Manager

Kayla Hancock

Customer Service

Mayra Rodriguez

Customer Service