Operations

Operations at BIG M Transportation

The Big M Operations department oversees the daily mechanics of moving freight coast to coast. Our driver managers dispatch over three hundred trucks daily, and each driver manager is assigned specific drivers that they know by name, for a truly personal driver experience. The customer service representatives maintain contact with shippers and receivers daily, ensuring that freight is on-time, and that pickups are scheduled and deadlines are met. Big M specializes in no-touch dry van freight within the continental United States.

Larry Fitts

Director of Operations

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Kim Coffey

Operations Manager

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John Martindale

Technology Director

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David Harrell

Director of Marketing

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Stoney Cox

Driver Manager Supervisor

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Josh Palmer

Load Planner

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Will Craig

Fleet Driver Manager

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Jeff Roberts

Fleet Driver Manager

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Tony Sharplin

Fleet Driver Manager

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Brandi Copeland

Fleet Driver Manager

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Jessica Joyner

Fleet Driver Manager

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Marshia Hatcher

Customer Service

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Donna Hill

Customer Service

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Lauren Freeman

Customer Service

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Mitzy Carrillo

Customer Service

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Melanie Flake

Fleet Driver Manager

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Lauren Coffey

Customer Service

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Mayra Rodriguez

Customer Service

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